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bright.net Customer Agreement

Last Updated 3/13/13

Welcome to bright.net!

1. The Customer Agreement, Your Account, And The bright.net Service

The following Customer Agreement (“Agreement”) is a legal agreement between You and the collective providers of bright.net Service (“bright.net”) for Your use of the bright.net portal, your Internet access, and all related Features, as that term is defined below. This Agreement also governs all use of the original account You open when You register for bright.net membership through which You obtain Internet connectivity and access to bright.net’s online services, and all sub-accounts or other accounts opened under Your original account (collectively, Your “Account”). As used in this agreement, the term “Service” shall apply collectively to your Account and to all of the services and features described herein, including the following:

The Service consists of dial-up or other Internet Access connectivity to the bright.net portal, as well as access or connectivity to any of the online resources, which may be provided by bright.net or be available from other service providers participating in or connected to bright.net’s Service, including without limitation, (1) personal Web pages available through bright.net, or (2) programs, devices, enhancements, changes, upgrades, taxes, charges, changes and any other software, firmware, or hardware installed and/or added by bright.net or third parties as part of bright.net’s server configuration or provision of Services (“Features”). Unless explicitly stated otherwise, any new or additional Features that enhance, change, configure, or reconfigure the current Service shall be subject to the terms and conditions of this Agreement and, by Your use of the Service after the installation and/or addition of such Features, You agree to be bound by this Agreement as enhanced, changed, configured, or reconfigured by such Features.

A. Dial-Up Service Internet Access Connectivity

Dial-Up access service consists of dial-up Internet Protocol (“IP”) connectivity. On public access numbers, bright.net may, at its discretion, employ various methods and/or Features, including without limitation ‘inactivity timeouts’ and session time limits, to ensure public access lines are not converted to dedicated (24×7) connections or otherwise used in violation of the terms and conditions of this Agreement. bright.net reserves the right at any time and from time-to-time to discontinue, change, and add access numbers permanently or temporarily with or without notice.

B. Broadband Internet Access Connectivity

Broadband access service consists of dedicated Internet Protocol (“IP”) connectivity (“Dedicated Connections”). On Dedicated Connections bright.net may, at its discretion, employ various access methods with limited geographical coverage areas, including without limitation wireless, DSL, ISDN, and Cable modem access methods. bright.net reserves the right at any time and from time-to-time to discontinue, change and add various types of broadband access methods permanently or temporarily with or without notice. On Dedicated Connections bright.net may, at its discretion, employ various methods and/or Features, including without limitation limited upstream and/or downstream data rates, to ensure Dedicated Connections are not converted to service provider dedicated connections or otherwise used in violation of the terms and conditions of this Agreement.

C. Additional Services/Features

bright.net, at its sole discretion, may provide to You, as a user of bright.net’s Service, additional services and/or Features without additional charge. bright.net reserves the right to add additional and/or separate charges for certain Services and/or Features. These charges may appear on Your bill from bright.net, or they may be billed to You separately by the providers of such Services or Features. Third party providers may also have additional registration or eligibility requirements in order to use their Services. You acknowledge and agree that bright.net is not responsible and shall not be liable, directly or indirectly, to You or to any third party to whom/which it is alleged You may be liable, for any damage or loss caused or alleged to be caused by or in connection with Your use of or reliance on any content, goods or services available on, by, or through any third party provider of services and/or Features.

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  • Mondey 8:00 am - 5:00 pm
  • Tuesday 8:00 am - 5:00 pm
  • Wednesday 8:00 am - 5:00 pm
  • Thursday 8:00 am - 5:00 pm
  • Friday 8:00 am - 5:00 pm
  • Sat - Sun Closed