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Our Commitment to Broadband Consumers

The Ottoville Mutual Telephone Company supports the open internet.




To enable our consumer broadband customers to take advantage of all the internet has to offer, we make these commitments:

Full Access: We will not block any legal internet content, applications, or services based on their source or content.

Full Speed: We will not throttle or slow down any internet traffic based on its source or content.

Fair Handling of Traffic: We will not accept payments from any company to deliver its traffic faster or sooner than other traffic on our consumer broadband service, nor will we deliver our affiliates’ internet traffic faster or sooner than third parties’. We will not prioritize traffic in a way that harms competition or consumers.

Full Information: We will describe our internet access services and our plans in plain language so customers can make informed choices.

High Quality Service: Our overriding commitment is to provide you with the high quality service you expect from The Ottoville Mutual Telephone Company. To achieve this, none of our commitments precludes us from reasonably managing our networks to ensure everyone has the broadband experience they demand and deserve.

Network Management Policies

I. Commitment

The Ottoville Mutual Telephone Company is committed to providing broadband access service based on network management policies that protect and empower our broadband access customers, and maximize the benefits of the Internet experience for all customers.


  • Mondey 8:00 am - 5:00 pm
  • Tuesday 8:00 am - 5:00 pm
  • Wednesday 8:00 am - 5:00 pm
  • Thursday 8:00 am - 5:00 pm
  • Friday 8:00 am - 5:00 pm
  • Sat - Sun Closed